RUPAN P.
Operaons Manager | Freight Forwarding & Logiscs | Air & Sea Freight Expert
Results-driven Operaons Manager with 14+ years of end-to-end freight forwarding experse across India and Singapore. Proven ability to lead Air & Sea Import/Export operaons, negoate compeve freight rates with shipping lines, NVOCCs, and IATA agents, and drive revenue growth through strategic customer relaonship management. Adept at managing cross-trade shipments, implemenng ERP-driven workflows, and delivering measurable cost savings. Seeking a high-impact remote or Chennai-based role in freight forwarding, logiscs, or supply chain management.
Experience
Operaons Manager
Denver Logiscs Private Ltd.
Oct 2025 – Present
- Reduced quotaon turnaround me significantly at Denver Logiscs through streamlined coordinaon and process opmizaon, improving win rate on RFQs.
- Negoated compeve contract rates with 10+ shipping lines and NVOCCs, delivering consistent cost savings for customers while protecng margin.
- Maintained 100% compliance with customs and trade documentaon across 14+ years — zero regulatory penales or shipment holds due to documentaon errors.
- Proficient in 9+ logiscs ERP plaorms (FRESA, CargoWise, Zoho, ODEX, SATS/DNATA), enabling seamless cross-funconal operaons and reporng.
Manager – FF Operaons
Rio Logiscs (S) Pte Ltd
Jul 2023 – Sep 2025
- Managed full Air & Sea freight operaons for Singapore import/export and cross-trade lanes at Rio Logiscs.
- Lead end-to-end Air & Sea freight forwarding (import/export): quotaons, documentaon, customer service, and billing.
- Prepare compeve freight quotaons for customers and overseas agents; coordinate with shipping lines, airlines, transporters, and CHA vendors.
- Analyse market trends and freight costs to opmise pricing strategies; maintain up-to-date tariff and pricing databases.
- Manage key customer accounts ensuring smooth execuon of Air & Sea freight shipments; resolve escalaons proacvely.
- Improved RFQ turnaround me through efficient tracking and cross-team coordinaon.
- Follow up with CHA team & arranging cargo delivery or pickup as per customer requirements.
- Managed complete Singapore import/export operaons by air and sea, including domesc movements and cross-trade countries.
- Procured freight rates from shipping lines, NVOCCs, co-loaders, and IATA agents for export/import; negoated contracts with liners.
Deputy Manager – Freight Forwarding
PSAFL Speedmark Forwarding Pvt Ltd
May 2022 – May 2023
- Tracked vessels via Portent; tracked flights via SATS & DNATA; scheduled customs clearances.
- Used Trade Web for permits and FRESA ERP for shipment records and AR/AP tracking.
- Coordinated billing to customers/agents; submied monthly revenue, tonnage, and DSR reports.
- Maintained warehouse inward/outward reports and coordinated with the WH team for cargo handling.
Deputy Manager – Freight Forwarding
Total Transport Systems Ltd
Apr 2021 – Apr 2022
- Developed new business from exisng and prospecve customers via direct meengs and RFQ responses.
- Handled Export & Import shipments (Air & Ocean); negoated prices with internaonal agents, liners, and NVOCCs.
- Managed full shipment lifecycle: quotaons, cargo bookings, BLs, AWBs, DN/CNs, and pre-alerts.
- Coordinated with CHAs for customs clearance, e-waybill issuance, delivery arrangement, and delivery invoicing.
Asst. Manager – Ocean Freight Operaons
Apollo Fiege Integrated Logiscs Pvt Ltd
Dec 2017 – Apr 2021
- Handled Air & Ocean Export/Import shipments; negoated rates with overseas agents, IATA agents, and co-loaders.
- Coordinated cargo bookings, vessel/flight schedules, and shipment job openings.
- Managed BLs, AWBs, DN/CNs, pre-alerts, and customer invoicing with outstanding follow-ups.
Sr. Operaons Execuve – Import/Export
Broekman Logiscs India Pvt Ltd
Oct 2012 – Dec 2017
- Managed complete inward/outward air and sea shipments; obtained rates from overseas agents, liners, co-loaders, and IATA agents.
- follow up with CHA & transportaon for smooth clearance & cargo movement
- Converted quotaons to bookings; coordinated with agents for freight rates, BLs, DN/CNs, and pre-alerts.
- Handled Liner Invoice, IGM, and CFS movement requests via ODEX; prepared and submied DSR to all customers.
- Opened jobs on booking receipt; communicated with shippers and overseas agents for shipment planning.
- Prepared MBL, HBL, COO, GSP, and other export documents; organised Form 13 for FCL shipments.
- Handled Sea Import: IGM preparaon, container movement requests, cargo arrival noces, and delivery orders.
- Submied monthly tonnage & revenue reports to corporate; supported clearance documentaon.
Execuve – Customs Filing & Documentaon
Shri Shanmugar Services
Jul 2011 – Oct 2012
- Handled customs online filing for export/import by Air & Sea using Royal Impex V1.7.
- Prepared supporng export/import documents; negoated freight with shipping lines, NVOCCs, and vendors.
- Performed online import/export filing and prepared all supporng documentaon (invoices, packing lists, COO, BL instrucons).
Accountant & CHA Documentaon Execuve
Emgee Express Cargo Services
Oct 2005 – Jul 2011
- Maintained accounts using Tally 7.2; handled pey cash, bills receivable & payable; regular client communicaon.
Education
C. Kandaswamy Naidu College, Anna Nagar, Chennai
B.Com, Commerce
2001 – 2004
Madras University
MBA, Finance
Skills
Certifications
- Diploma in Air Cargo Management